PRIVACY POLICY

SAFEGUARDING YOUR PEACE OF MIND.

Just like we secure your property with our doors and gates, we strictly secure your personal information. Explore our privacy policy to see our unwavering commitment to your data protection.

Last Updated: March 20, 2026

Guardian Door and Gate (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://guardianstl.com/), request our professional services, or interact with us through our communications channels, including our customer relationship management (CRM) text messaging services.

By accessing our website or utilizing our services in the St. Louis metropolitan area and surrounding regions, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with the best possible service, we collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). The categories of information we collect include:

  • Contact Information: Your first and last name, email address, physical address/service location, and phone number (including mobile numbers for SMS communications).

  • Service Information: Details regarding the services, projects, or estimates you request from us.

  • Communication Records: Copies of emails, text messages, form submissions, and notes from phone calls when you contact our team.

  • Automatically Collected Data: When you visit our website, we may automatically log basic technical information such as your IP address, browser type, operating system, and pages viewed, which helps us optimize our website.

2. How We Use Your Information

We use the information we collect primarily to deliver reliable services to our clients. Specifically, we use your data to:

  • Schedule, dispatch, and fulfill the professional services you have requested.

  • Communicate with you regarding estimates, appointments, billing, and project updates.

  • Send important administrative messages, including CRM-integrated SMS/text messages.

  • Respond to customer service inquiries and support requests.

  • Improve our website functionality and local service offerings.

  • Comply with applicable legal obligations.

3. SMS / Text Messaging Privacy Policy

We highly value your privacy regarding your mobile information and adhere strictly to industry standards for application-to-person (A2P) messaging.

  • Data Sharing Restrictions: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal data exclude text messaging originator opt-in data and consent; this specific information will never be sold, rented, or shared with any third parties under any circumstances.

  • Opting Out: You maintain the right to opt-out of receiving SMS communications from us at any time. To stop receiving text messages, simply reply “STOP” to any message we send. You may also reply “HELP” for assistance.

4. Cookies and Tracking Technologies

Our website may use “cookies” and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us remember your preferences and understand how visitors interact with our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some parts of our website may not function properly without them.

5. Data Sharing and Disclosure

We do not sell your personal information. We only share your data in the following limited circumstances:

  • Service Providers: We may share necessary information with trusted third-party vendors (such as our CRM platform, payment processors, or scheduling software) solely to facilitate the operation of our business. These third parties are strictly prohibited from using your data for their own promotional purposes.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, or safety of Guardian Door and Gate, our clients, or others.

6. Data Security

We implement a variety of industry-standard security measures, including encryption and secure servers, to maintain the safety of your personal information when you enter, submit, or access your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to resolve disputes, and to comply with our legal and accounting obligations.

8. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information, including the right to request access to, correction of, or deletion of your data. If you wish to exercise any of these rights, please contact us using the information provided below.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data from our systems.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Guardian Door and Gate

St. Louis, MO
Email: [email protected]
Phone: (314) 708-8353